Brittny Orr (Aug 31, 2020)
John was so helpful, kind and professional. Saved us from a main sewer line back up. Highly recommend!
Deeanna Price (Aug 29, 2020)
I had a leaky pipe that caused water to leak down from the upstairs bathroom and created a water drip through the ceiling of the kitchen. They were able to come repair the problematic pipe on the same day that I called for help! The cost was explained upfront and they told me they would communicate with me if the estimated cost were to go up. (Luckily, it did not!) The technician, Bruce explained the issues and helped me understand the situation and what he was doing to repair the pipe. All in all, it was completed in an amazingly timely, affordable and professional manner!
Kevin B (Aug 27, 2020)
These guys came in with a 2nd opinion quote at 1/2 of a competitor and ending up getting everything done tip top quality!
Fahd Malik (Aug 26, 2020)
After 2 other HVAC companies recommending solutions in the thousands. Doug from Expert solved my problem for 50 bucks. Honest person works for this company
Craig Lofgreen (Aug 25, 2020)
The office staff was friendly, helpful and efficient. Each of the four technicians were punctual, courteous and very professional. They installed AC, Furnace and Water Heater in a day and left everything clean. One technician even went above and beyond by helping me to diagnose and fix an unrelated but serious electrical problem. Couldn't be happier.
Dallin Preece (Aug 25, 2020)
They repaired the plumbing in our bathroom and outside hose bib. Did an excellent job.
Matt Tychsen (Aug 24, 2020)
Expert was able to get out to our job within hours and have our broken valve fixed. Speedy service and great value. What more could you ask for?
John-Michael Holahan (Aug 20, 2020)
Derek was friendly and fixed my issue quickly. The price was extremely reasonable, the customer service when I called in was fantastic. Just a good experience all around.
Kevin Johanson (Aug 20, 2020)
Very friendly, very timely and fixed just the problem and didn’t try to find more things to charge for.
Abe Pack (Aug 18, 2020)
Service Tech, very professional came in and helped with a list of inspection items that I had that were all plumbing related. He finished everything and took photos and sent me a report. Very well done!
Az cat (Aug 12, 2020)
Fantastic Service they went the extra mile
David Bauer (Aug 12, 2020)
Highly satisfied. They kept me updated though out the day when the technician would be coming. Derick the technician did a great job replacing our air conditioning blower motor and was very courteous and friendly. Would recommend them and will use them again if needed.
Ellen S. Jones. (Aug 12, 2020)
We were on vacation and our renters called us and told us that there was water leaking in the main shut off pipe and the carpet was wet. We called expert and they we're able to get right out there and fix the pin hole causing the problem. We are thrilled they were able to find and fix the problem so quickly!!! Ellen and Matt
Benjamin Knecht (Aug 12, 2020)
I appreciate that I didn't feel like they were trying to up sale me on anything.
Elaine Fetzer (Aug 10, 2020)
I had a problem with an outlet used for the timer on my sprinkling system.
Debra Smith (Aug 05, 2020)
This was for a plumbing call on a backed up main drain. They were professional and arranged for the clean-up/mitigation company. Cindy, who I spoke with each time, was amazing, empathetic and professional. She got it done! Though the clog cleared on its own and they could not find a likely reason for the clogging of the drain, they did look at it with a camera the entire length of the line and found a possible "belly" or low spot. Loved that they sent text messages with technicians picture which created a safe and trusting experience. A+ for communication. I would highly recommend.
D. Brent Anderson (Aug 05, 2020)
The company that had done previous work for us said it would take a week to repair our AC during 100 degree weather. Expert got the job done same day
Patty Jensen (Aug 04, 2020)
We had a clogged kitchen sink. I called and they were able to get a technician to our home the same day! Clog is gone! Thank you, Rachael and Anthony!
Kathy Reimschussel (Aug 04, 2020)
I called early Monday morning at 7:30 since our ac hadn’t worked since the day before. They had some at my house by 8:15. They identified the problem and had it fixed by 9:30. They were very quick and professional.
Drew Johnson (Jul 30, 2020)
They came out and diagnosed an issue with my furnace fan and replaced the needed parts, which wasn't easy. I feel that some other companies would have just recommended replacing the furnace due to the difficulty of the repair, but Expert was honest and professional as always. I can't recommend this company enough, they are awesome. Definitely our go-to for any services that they offer.
Wendy Jurgens (Jul 28, 2020)
Excellent customer service from start to finish! Responded quickly. Knowledgable. Was able to do same day repairs. Would definitely recommend to anyone!
Jim Johnson (Jul 28, 2020)
Called them. Came next day ready to take care of our needs. We put them off for a weekend vacation. Showed up on Monday and had a new full system up and running by end of business day. Great people. Great service. Derek K.
Golf Queen (Jul 24, 2020)
I had an appointment for the next day. I received a call from their service man who said he was in the area and if it was okay he could come then. He not only solved my electrical problem he corrected work that was done before him. I would recommend Expert Plumbing to all my friends. I am so glad I have their information for any problems in the future.
Mad C (Jul 23, 2020)
Stewart was great in finding the problem with our broken outlets. Ended up being a hidden breaker that tripped so we were only charged the travel fee which was awesome. Very professional!
Vanessa Noël-Kemp (Jul 22, 2020)
The electrician came out to see why our outlets weren’t working. He figured it out with one look. He was on time, personable, and professional. I personally find the diagnostic price a bit high ($94 for one look) but would still recommend them because it is nice to work with a professional company.
Savannah Morgan (Jul 16, 2020)
I wish I could give three different 5 star reviews, one for each service I received. I just moved into a home and had a consultation for HVAC, electric, and plumbing. HVAC- Chris K. did an amazing job. He really listened to our needs, explained his recommendations in a way I could understand, and helped us pick a great unit for our house. He was kind, funny, friendly, and professional. Electric- Stewart M. came to my house and provided excellent customer service. Firstly, he helped me understand what upgrades I needed, which were not as substantial as I had thought. Secondly, he was able to make adjustments to his work half-way through due to a miscommunication between my husband and I. He was incredibly accommodating and kind. He works really fast too! Plumbing- George L. went way above and beyond with some of the issues I had. He didn't have to go so far out of his way to explain what I needed to know to take care of my home, but he did! And I am so grateful! For all 3 experiences, I was treated like a person rather than a number. I was given expert advice that fit my needs to a T. The work provided was provided quickly, professionally, and effectively. All 3 men were accommodating, kind, and professional. Not only would I recommend these folks to service your home, I will be using their services again.
sasha biletsky (Jul 16, 2020)
Responded to phone call quickly and were able to send someone to my home the same day. I would call them again!
Steve Pitkin (Jul 13, 2020)
EXCELLENT SERVICE! My AC unit was not working, Amanda got me in there schedule the very next morning. Derek was on time and very professional. I highly recommend Expert Plumbing and Heating.
Natalie Ipson (Jul 10, 2020)
Thank you for squeezing my home in when our AC went out this morning. You fit us in within an hour of us calling. This was my third experience with Expert and never once have they overcharged me. The were less than half of what I was quoted by a large area company. Your technicians are always kind and professional. Thank you so much for your help.
Barry Cline (Jul 09, 2020)
Prompt, professional, informative. I will use them again.
Rick Ables (Jul 07, 2020)
I called and within 15 minutes the tech Chris was at my front door. I realize this isn’t common and that they had just had a cancelation but Chris was very helpful and quickly figured out why my AC wasn’t blowing cold air. He promptly fixed it and at a price I felt was very reasonable, having replaced similar parts at a previous home before. Chris was very knowledgeable and gave me a few tips as well as answered all of my questions. I have zero hesitation in using them again and plan on doing so soon for a new project I have.
Ray Ellison (Jul 02, 2020)
Very professional. I couldn’t be happier!
Brent Heninger (Jul 01, 2020)
The gentleman that helped us was about as nice and professional and efficient as they come! I'm a general contractor and it's really easy to see through Lakey companies, when you have employees like this guy that says a lot about the company.
Bryce Holbrook (Jun 30, 2020)
The service call was “on time”. The technician was friendly, knowledgeable and efficient. I appreciated his questions for clarification and thoroughness of expenses and work. 5 Stars is an easy judgment
julia dalton (Jun 24, 2020)
Love this company! If you want the best job and done quick, ask for Chase!!!
dania jewkes (Jun 22, 2020)
Jeff came to my house was so professional he knew exactly what I needed and completed the job in a timely manner. He was so personable and friendly!! I was so impressed with how fast he did the job and I definitely will you expert plumbing again. Thanks again Dm
Jeremy Mallett (Jun 19, 2020)
They were able to get me scheduled for Jeff the electrician within a day and he figured out my issue in a half hour and even gave some helpful pointers!
Danielle Wiley (Jun 18, 2020)
They were way more reasonably priced than others who did a bid for a gas line for us. They fit us in quickly since they were in the area. The technician was super friendly and personable. We will definitely call again if we need any services.
Bill Witt (Jun 09, 2020)
Great response time, and very helpful. We were visited by John Harvy and he was extremely knowledgable with a great personality! I'd definitely request him on our next project. Thanks Expert PHAE :-)
Corinne Priest (May 29, 2020)
GEORGE IS THE BEST! Hands down the best experience we’ve ever had. So professional, nice, and honest!!! I will never go anywhere else! We are George fans for life. THANK YOU!
Madelaine Bowman (May 29, 2020)
The technician went above and beyond to help me. I highly recommend this company for their professional and top-notch service!
ClanEnniss (May 27, 2020)
I needed a quick turn around on a second opinion from a house inspection. Expert PHAE was able to fit me in on really short notice. They utilize a text service to alert you when the tech is en route to the service appointment. The Tech was able to give me a definitive assessment and helped to bring me piece of mind on the investment I was about to undertake. Very knowledgeable and professional. I would recommend Expert PHAE to a friend.
Cache Decker (May 26, 2020)
We had an after hour issue. They were responsive, quick, and professional. They also did what they said they would do. They were great!
shaila quasem (May 23, 2020)
I never called expert plumbing before. As my AC unit was not working, I have called expert plumbing service. They were quite professional and everything they told me upfront. Chris from expert plumbing came to my house, he understood my problem. professionally he troubleshooted my problem and solved my problem. He is amazing guy and answered all of my questions patiently. He make me understand my problem and solution, he had provided. He was also fully prepared for the covid-19 gears like: Mask, shoe cover etc. It was great experience and he provided me 5-star service.
Sandra Engh (May 21, 2020)
I originally only wanted a plumber to replace the water faucet in the backyard. I had three plumbers come to the house to give me a bid. One plumber said that my water pressure was too high and that I also needed to replace the water pressure regulator. The second plumber said that the water pressure was too low and that I needed to replace the water pressure regulator. Anthony checked the water pressure in two places and said that the pressure was just fine and that I did not need a new pressure regulator. He replaced the old faucet in the backyard with a new brass faucet and copper pipe and he charged less than what the two other plumbers bid. I was very happy with his work.
Jason Preston (May 20, 2020)
These guys are honest and dependable. I hate having to call any service provider, you never know if you are going to get taken for a ride. Twice we have had Chris come by to look at our heating and AC units and both times he came on time, was professional and helped us fix the problem. Best of all we were not overcharged, but I’d say even undercharged. Hard to believe service like this exists today. We keep their number on our fridge.
Betty Nowinski (May 16, 2020)
The service was excellent, recommend highly.
Alan Rudd (May 16, 2020)
Richard was exceptional. Really knows his stuff and goes the extra mile.
Andrew Vass (May 12, 2020)
I had a pipe and an outdoor faucet that needed replacing. Expert Plumbing was immediately responsive, sending me text and email updates at every step of the process. John was my technician, and he showed up on time and was very friendly. He showed me on site via his tablet exactly the part I would need and how much it would cost to replace, including labor. He then completed the project right on the spot and took my card payment immediately after - no need to call and deal with another person or figure out a cumbersome online portal. Very easy and completely transparent the entire time. Will definitely be using John and Expert Plumbing in the future!
David Naylor (May 11, 2020)
Expert plumbing did a great job replacing our water heater and installed a new water softener. They were prompt, cleaned up after themselves, and were nice to deal with.