Lovisa Lyman (Sep 19, 2016)
Amazing customer service! After having an A. O. Smith Water Heater for over twenty years, we intended our replacement to be the same brand. Through a misunderstanding, we had an American Water Heater installed instead, apparently an A. O. Smith subsidiary. When we read reviews for that product, we immediately felt buyers remorse and let Expert Plumbing know. Owner Jim Munson took the time to call us directly to offer to do whatever we felt was fair, including taking out the water heater and replacing it at no extra cost to us. We were so impressed with his unusual kindness and willingness to make sure we were satisfied that we decided to take our chances with the water heater and gamble that we die before it does. Kudos to Jim and to our installer who did a quick and expert job. We did not go even one day without hot water.
Justin Kenter (Sep 09, 2016)
Needed some plumbing work done, and Scott was awesome! Fast, efficient, honest, and gave me some tips for our new home. Reasonably priced, too. I'll definitely be using these guys again.
Todd Nelson (Aug 16, 2016)
Expert plumbing responded very quickly tonight when our basement had a sewage backup leaking into our basement. Allen was the professional who arrived and he was very professional and pleasant. He quickly diagnosed and fixed the sewage backup. He was knowledgeable and very helpful when it came to contacting other companies to help with restoration of damaged property, etc. We would recommend them again!
Lynnell Thomas (Aug 12, 2016)
The technician Scotty was very helpful and willing to listen and explained everything, He answered all my questions. He was professional and got the job done and I would recommend him to family and friends.
Ann Armitage (Aug 11, 2016)
Called another company and after being told that I would have to wait 6 weeks, they canceled my appointment, called Expert and they came out the next day, came on time, technician Scotty was helpful, listened to my concerns, gave advice on what was needed, what I could do better and what extras they could do, would recommend them to others, worth your time
Adam Wooten (Aug 10, 2016)
After a 1:00 AM back-up of my main drain, a service tech from Expert Plumbing arrived to fix it in under an 60 minutes, which crucial because I had to leave for the airport in 90 minutes. The plumber took care of everything quickly and efficiently and with a fantastic attitude at 2:00 AM! He even brought a restoration company rep with him to begin cleaning everything while I was out of town. I love these guys!
Sue Bringhurst (Jun 25, 2016)
My husband can fix ANYTHING but indoor plumbing! Our kitchen faucet broke on a Saturday and started puddling water under our sink and beyond. Expert Plumbing responded quickly! Scott showed up, was very friendly and thorough. He replaced our faucet in no time at all with no leaks and no mess!
Benjamin Ard (May 18, 2016)
Our water heater broke and they rescheduled their day to fit us in. They finished the job the same day and were very professional. Prices were very fair as well. Would easily recommend to anyone.
Jessica Batson (Mar 25, 2016)
Great price. Here on time. Very friendly and explained things thoroughly. I would definitely use them again. Thanks Scott V.!
Becky Jensen (Feb 24, 2016)
Scott was friendly and helpful. Explained the situation in detail, gave me options. Careful of my home. I've had others work on my tub and chip the porcelain, but Scott laid down canvas and covered areas he wasn't even working on. Right on time and job done quickly. Recommend!
Denise Swift (Feb 10, 2016)
Expert Plumbing was great. Our technician, John, was very friendly, explained all of our options, and got us a good deal on our water heater. We will definitely use Expert Plumbing and will request John as the technician again.
Jim Macedone (Feb 03, 2016)
We called and they came that morning, we were thoroughly impressed with the promptness, professionalism, friendliness, and all of the information they shared- and how quick and efficiently it all happened. If something comes up, we will definitely be calling and requesting Scotty to help us again! Excellent customer service, and plenty of options to chose from.
Elizabeth Gutierrez (Feb 02, 2016)
These guys were awesome Scotty called right before he came to let me know he was on his way super nice friendly. Showed me what was wrong with the disposal, how I can reset in the future. Got me a great deal on our other sink pop. Overall great! Hopefully we don't have any future problems, but will use them again.
Angela Black (Jan 26, 2016)
I had a great experience with Expert Plumbing. The plumber that came to my home was clean, knowledgeable and told me exactly what the problem was with my furnace. He explained to me what my options were and made sure I understood all the ways he could help fix the problem and what the price would be. A cold home is no fun in the winter and it was fixed the same day I called for assistance.
Rose Voce (Jan 09, 2016)
Great company. Scott V. was our plumber. He showed up on time, figured out the problem quickly, and did an excellent repair job. Scott is a true professional. I highly recommend this company for any plumbing service job. Will definitely use these folks again.
Benjamin Benson (Dec 24, 2015)
Scott came out to help me on Christmas Eve and was excellent. I had just remodeled my kitchen and put in a new sink. He had it all hooked up and ready to go in less than an hour! I'd highly recommend Scott for any of your plumbing needs!
John McConkie (Dec 02, 2015)
Scott was fantastic! Friendly, prompt, clean, thorough, and very knowledgeable. He cleared out our very backed-up kitchen drain and after asking a question on keeping tub drains clear, gave me help and advice on that as well. I also appreciated their quick response in after-hours time to schedule for the next day. Will definitely call next time we need help. Thanks for such great service. :)
Andrew Wright (Nov 28, 2015)
It is not an easy thing having plumbing issues in our house, but Scott did everything he could to make it easier for us. We had a leak and water damage in our house. Not only did he repair the leak, but he provided us with the contact info for a flood cleanup company that helped us get our house back to normal. We had as good of an experience as anyone could have in our situation and are happy to recommend them to anybody who needs plumbing services.
Alex Bell (Nov 25, 2015)
Needed a quick sink faucet fix. I own a 100+ year old home so some of the plumbing is tricky, however, Scott with Expert Plumbing was perfect for the job. Did it really fast with no problems, and in record time. Will definitely use these guys again, they're worth it.
Jess Ivie (Nov 05, 2015)
Scott was amazing. Showed up on time. Answered all my questions. Went above and beyond. Friendly and happy. Will definitely use these guys in the future. Thanks!!!!
Kristi Reinschmidt (Oct 16, 2015)
We had an excellent experience fixing a broken main water line to our house. The response time was fast. The work was completed in one day. The employees were very courteous and tried to keep from tracking mud into the house. Our technician Scotty was fantastic to work with.
Matt Johnson (Oct 14, 2015)
Our technician Scott was great. I would recommend them to anyone.
Anon Ymous (Oct 08, 2015)
Very happy with the service I received today from Scott. He was prompt and very efficient. He installed two new toilets. We got a good deal and he was very pleasant to work with. I will make sure to call Expert Plumbing for future plumbing projects and I would definitely refer friends and family! Thank you!
Rebecca Gridley (Oct 05, 2015)
I called and within an hour Scott was here and ready to replace our leaking water heater. He walked me through all the problems and what my options were. The replacement was easy. I absolutely recommend this company. Thanks, Expert Plumbing!
tortoise guy (Sep 28, 2015)
Looked them up online and went for it because of the reviews. Good customer service from the dispatch and Scott Vogt, the technician showed up on time and fix the problem. We appreciate Expert service and its technician. Recommend
Claire Mizukawa (Aug 31, 2015)
We worked with Allen and he was great! We needed a new water heater and a bunch of different valves and thing replaced (all I know was....it was a big and complicated job!) and he was able to work us into his schedule really quickly and get that taken care of so that we could have hot water again! It was obvious that he was taking great attention to detail and even told me he had spent the night before thinking it through so the job would go smoothly when he actually came to our apartment. He was really friendly too. I would most definitely go back to Expert if I needed any more service in the future!
Lauren Bakker (Aug 26, 2015)
Expert plumbing, heating, air and electrical did a wonderful job in my home! Allen was super helpfully and always had my best interest in mind. I am definitely coming back to them!!
Alan Bellows (Aug 19, 2015)
Scott from Expert Plumbing has installed a pressure regulator, dishwasher, and faucet for us on separate occasions. He's been consistently delightful and competent. We plan to call Expert Plumbing for any future plumbing needs.
Teresa Oldham (Aug 12, 2015)
Had a great experience with this company. Called that day. Came the same day. Came on time. Scott was a great technician. Thoroughly diagnosed the problem and gave me my options on repair. Reasonably priced.
JIM MUNSON (Jul 23, 2015)
THis is A great Company for HVAC had them fix my air cond. cost 350.00 now I'm cool. Thanks Expert
Tammy Curletto (Jul 13, 2015)
I got an appointment and had a plumber at my home within 30 minutes. Chandler was very personable and called to let me know when he was about 5 minutes away from my house. He explained what he was doing and why. My water softener went crazy the night before and I was so stressed about the whole ordeal. I am feeling so much lighter now that Expert plumbing came to my rescue. In the 9 years I have had my home, this was the first plumbing issue. I will definitely call them again!
Sarah Scott (Jun 23, 2015)
I had a clogged sink (a pain!) and Allen came the day I called and had it fixed in less than a half-hour. He even spent extra time fixing a leak that wouldn't quit.
Janet Hollow (Jun 16, 2015)
First and foremost Scott was prompt. His diagnosis was not expensive and his work was good. We are delighted with Expert Plumbing.
Brent Zimmerman (Jun 05, 2015)
The faucet in my shower broke and Scott at Expert Plumbing got the part replaced under warranty and didn't charge me for the labor. The entire repair was free!
Britney DeMill (Jun 01, 2015)
We were very happy with this company. I'm often nervous inviting repairmen into our home because I never know who is going to show up, but Scott was very kind, professional, and made me feel comfortable. He explained everything that was going on in a way that I could understand, was very knowledgeable, and was able to diagnose and fix our plumbing problem quickly. We'll definitely be calling Expert Plumbing for all our future plumbing needs.
Leo (May 27, 2015)
Scott showed up 5 minutes early to fix my extremely clogged kitchen sink. He said it was on of the worst he had ever seen in his 32 years of plumbing. Even considering that, he was still done within 2 hours and I was charged a very fair price. I highly recommend them!
C.H. Hubrich (May 26, 2015)
Very happy with service. Responsive after first contact. Scott provided quick and clean work at a good price. Wouldn't hesitate to use them again in the future.
Heather Cox (Mar 03, 2015)
This company is trustworthy, straight-forward with their pricing and their plumbers are clean and clean up after themselves. I recommend them.
Eljay Wharff (Aug 13, 2011)
Allen was awesome and got our toilet cleared and working quickly!